Terms and Conditions


The Company is The Aware Leader.

The Client means the party or any person acting on their behalf with whom the Company contracts.

All prices quoted, whether written or verbal, are for the services agreed only. Any additional services required to complete a project will be discussed and quoted for in advance and charged accordingly. 

The Client agrees to pay the Company fees in accordance with the payment terms set out at the commencement.  If the Client does not make all such payments then the Company shall be entitled to: (i) suspend all Services until payment has been made in full; and (ii) claim interest under the Late Payment of Commercial Debts (Interest) Act 2002.

Payment terms are 30 days, unless otherwise agreed with the Client prior to the provision of services.

If at any point during the design or delivery of services, a client wishes to cancel, they may do so but will be invoiced an amount that the Company judges to be proportional to the amount of work completed and further compensatory charges for any other costs accruing and a 7-day notice period.

All projects are planned to an agreed time schedule.  Non-adherence to this schedule by the Client may result in compromising final delivery deadlines.  If this is likely to occur, the Company will advise the Client as soon as this becomes evident and suggest an alternative solution. This may incur additional costs. 

Where there is a change of brief, the Company will inform the Client in advance of any extra cost to be incurred.

Whilst every effort will be made to achieve agreed delivery, the Company cannot accept liability or be held financially responsible for any targets or deadlines being missed for delivery of work by acts, events, omissions or accidents beyond its reasonable control.

The Client agrees that any materials and/or information designed or provided by the Company will remain the intellectual property of the Company unless agreed otherwise in writing.  

It is the responsibility of the Client to ensure that all materials (including data and intellectual property) supplied to the Company have the relevant copyrights, licences and permissions for use in the commissioned project.  The Company will not accept responsibility/liability for infringements caused by any wrongly supplied data/materials. 

The Company reserves the right to commission freelance support or outsource any work if this is considered to be in the best interests of the Client.  An outsourced job remains the property/responsibility of the Company.

The Company will take care to protect the Client’s data; please see our Privacy Policy.

The Company reserves the right to utilise the “Late Payment of Commercial Debts (interest) Act 1998” on late payments and will claim statutory interest and compensation for debt recovery costs on outstanding payments.  The Company shall be entitled to charge interest on all sums due at a rate of 8% until payment is received, after as well as before any judgment is obtained. The Company shall be entitled to add to any sums due to any reasonable costs and expenses incurred by the Company in obtaining payment. The Company shall be entitled to charge the Client reasonable banking costs incurred in respect of any cheque tendered which is not met upon presentation.

The Client is agreeing to these Terms and Conditions by commissioning the Company’s services and accepting its quote.

These Terms and Conditions may be changed periodically; however, for any work already contracted, the Company will notify the Client in writing of any changes.